1. Could I find a dealer at local?
No, we bypass dealers to make our prices the most competitive.
2. Is Reborn tower easy to install?
Yes, usually 2 persons could do this job easily.
3. How tall is the tower?
The height of Elevate tower is adjustable between 49” to 55”, Catapult tower and Propel tower is around 53” tall.
4. Will Reborn wakeboard tower fit my boat?
All Reborn wakeboard towers are universal, Elevate tower could fit boat up to 100” wide, Catapult and Propel tower could fit tower up to 108” wide.
5. What material is the tower made from?
The tower is built with 6063 T6 aluminum tube, which is the best fit material for this structure.
6. Does Reborn wakeboard rack fit my tower tube?
Reborn wakeboard rack can fit 1 3/4”, 1 7/8”, 2”, 2 1/4”, 2 3/8” and 2 1/2”” tube.
7. Is Reborn products selling to global?
Yes, but for purchases out of US and Canada we don’t accept returns unless quality problem.
8. How long does handling time take?
We always ship your order within 2 business days from the date we receive your payment.
9. Which carrier do you use to ship?
We ship by Standard shipping, it usually takes 3-5 business days to arrive.
10. What kind of payment do you accept?
PayPal or credit card.
11. How should I do if I am unsatisfied on the products or the product doesn’t fit my boat?
You can refund your order within 15days from the date you receive your order.
12. Can I get a continuous after sales service in future?
For most brands made out of US, it is always a headache to get replacement spares when you need to repair your tower, we keep all common spares in stock and we supply free replacement
for damages during transportation or quality issues.However we cannot cover the cost you paid to the third party to replace the parts, and all Dolphin products are priced based on this policy.
For any spares lost
or destroyed by comsumers we will offer the spares at cost price. You
can find the spares in the menu of accessories.